Call a Doctor - 24 Hours a Day - Every Day of the Year

Imagine having the advice of an expert physician anywhere, when you need it most. The opportunity is here thanks to Hello Doctor . This is a new service that enables you to speak with a physician via phone, smartphone, tablet, or internet.

With the current technology available, visiting the doctor at your clinic or even stepping into an emergency room is something of the past. Through this service and for a minimum amount per month, you can access via telephone a network of certified physicians.

Hello Doctor is a totally innovative idea led by our providers headquartered in Dallas, Texas, United States. They are currently providing this service in more than 8 countries in North and South America. Our provider’s international presence makes it a pioneer in this industry.

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How Hello Doctor works

Hello Doctor is the best option for a primary care consultation. Imagine the following:

At 1:00 a.m. an acute sore throat awakes you, your body temperature and stuffy nose do not allow you to fall
asleep. The situation worsens when you remember that in a few hours you have a major presentation to one of
your most important clients.

You pick up the phone dial a number and follow the following steps:

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Step 1: Call the Doctor

Access our web page through your account or call by phone to request a
consultation with one of our healthcare professionals. It takes less than 10
minutes between the time you request a consultation and the time a
Doctor is on the line to speak with you

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Step 2: Talk to a Doctor

A certified physician will review your Electronic Medical Record (EMR).
He/she will then contact you, will hear your concerns and ask you
questions. The Doctor’s consultations are personalized and without time

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Step 3: Resolve your problem

The doctor will recommend the appropriate treatment for your
condition. About 91% of our customers say that physicians of Hello
Doctor have solved their problems without the need to physically see a

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Step 4: Smile

At the end of each call, the doctor will ask you if he/she answered all your
questions, and the company will follow up to make sure that you are
satisfied with the service. With your permission, you will receive a record of
your meeting with the doctor

Network Physicians providing medical consultations for Hello Doctor members may offer prescriptions* at their discretion for a wide range of products that deliver direct medicinal value. These include, but are not limited to, drug classes such as antibiotics and antihistamines. Convenience prescriptions for maintenance medicines may also be obtained in cases where a member is in transition to a new insurance plan or doctor.
*Hello Doctor’s network physicians do not issue prescriptions for substances regulated by the DEA, those used for a non-therapeutic purpose, and/or those substances which may be harmful (potential for abuse or addiction).


Hello Doctor allows members to speak to a Board Certified Physician 7 days a week/24 hours a day via phone, video or email.

Patient Satisfaction

Saves time, money, provides easy access to quality care and provides increased patient satisfaction.

Safe and Secure

Our system is safe, easy to use and HIPAA compliant.

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Insurance Benefits

Hello Doctor helps our members manage the high out-of-pocket exposure found in today’s high deductible insurance benefits.

Family Relief

Provides you and your family access to a quality physician whether you are at home or traveling domestically or internationally.

Hassle Free

Can eliminate up to 70% to 80% of office visits, urgent care visits and unnecessary emergency room visits.